 |  | Q. | | When did the hotel open? | A. | | Jumeirah Carlton Tower was taken over by Jumeirah in December 2001. |
Q. | | Are there any improvements or development of facilities planned at the Hotel? | A. | | The hotel recently announced six brand new suites, which have been created by world renowned interior designer Khuan Chew. The suites offer guests a slick retreat with an added element of surprise, and each represents a glamorous 'home from home' with comfort key to the experience. In addition to these exclusive suites, the hotel will unveil additional refurbished rooms created by UK design team Hunt, Hamilton, Zuch. These exciting refurbishments follow the unveiling of the glamorous GILT Champagne Lounge in October last year and 'Peak Golf' a brand new golf simulator allowing guests to play 50 of the world's greatest golf courses whilst luxuriating in the heart of Knightsbridge. |
Q. | | Where do I send questions and comments about this Internet site? | A. | | Please comment by submitting the 'Feedback' form. If you are experiencing technical difficulties, please email webmaster@jumeirah.com, include a brief explanation and provide any error messages received. We truly appreciate your feedback and will consider your ideas when enhancing our site with further content, features and functionality. |
Q. | | Where can I send comments regarding a past stay or dinner at Jumeirah Carlton Tower? | A. | | Please send comments by submitting the 'Feedback' form. Be sure to include the subject of enquiry and your postal address. |
Q. | | Who do I need to contact for any media requests? | A. | | Please contact Beth Cooper Public Relations, East Wing, Hatchlands Park, East Clandon, Surrey, GU4 7RT, England. Telephone: +44 1483 222676. |
Q. | | How can I find information regarding other hotels of Jumeirah? | A. | | To view information regarding other hotels of Jumeirah, please visit www.jumeirah.com. |
Q. | | What is Sirius? | A. | | Inspired by the brightest star in the night's sky, Sirius is our dazzling new and improved Recognition and Rewards Programme from Jumeirah. Sirius is divided into three tiers - Blue, Silver and Gold - with Gold our most illustrious and coveted tier. While all tiers earn Sirius Points, which can be redeemed against a glittering world of new Awards, Silver and Gold members also receive an exclusive package of privileges. Log on to www.mysiriuscard.com for all the latest Sirius news, including details of Awards and Special Offers. |
Q. | | How many Suites/Rooms does the hotel have? | A. | | The hotel comprises of 220 rooms and 59 suites, including a Presidential Suite. |
Q. | | At what time can I check in and at what time do I have to check out? | A. | | Guests are requested to check in after 2.00pm on the day of arrival, and check out by 12.00pm on the day of departure. |
Q. | | Can I check in early? Can I check out late? | A. | | Requests for early check in or late check out are honoured as space permits. However, you are invited to store luggage and enjoy the amenities until your suite becomes available or you may continue to use all of the hotel's amenities until your departure time. |
Q. | | Do you have interconnecting rooms? | A. | | Yes, the hotel has interconnecting rooms. |
Q. | | Are safety deposit boxes available? | A. | | Yes, in all rooms |
Q. | | Can I make an online restaurant reservation? | A. | | Please make a restaurant reservation request by sending an email to JCTinfo@jumeirah.com. Be sure to include the name of the restaurant, your full name, telephone number, email and details of your request. You will receive a confirmation letting you know whether your reservation has been confirmed. |
Q. | | What business facilities does the hotel have? | A. | | Information about the hotel's business facilities is located on this Web site. We are happy to send you an information folder, but we encourage you to help minimize our impact on the environment by viewing our Meetings & Events section online. Virtually all the facts can be found on these pages. If you still prefer an information folder, you may order one by sending us an email to JCTinfo@jumeirah.com. |
Q. | | Is Internet access available at the hotel? | A. | | Yes, Internet access is available at the hotel. |
Q. | | Does the hotel provide high speed Internet access? | A. | | Yes, in all rooms and suites |
Q. | | What leisure facilities does the hotel have? | A. | | Information about the hotel's leisure facilities is located on this website. Please view our Lifestyle and Activities sections online. |
Q. | | Are children welcome in the hotel? | A. | | Yes, children are more than welcome in the hotel. |
Q. | | Is a babysitting service available? | A. | | Yes, babysitting is available but needs to be booked in advance. |
Q. | | Do you have facilities for children? | A. | | Children can access the play area and tennis courts within private Cadogan Gardens, located opposite the hotel, and horse riding can be arranged in nearby Hyde Park. Please ask our Concierge team for further information. |
Q. | | Why is my credit card needed to make a reservation? | A. | | Your credit card details are required to make a reservation but will not be charged at the time of booking. Your credit card is only used as a form of guarantee. |
Q. | | Where can I find information about career opportunities within the hotel? | A. | | Information about the hotel's career opportunities is located on this Web site. Please view our Careers section online. |
Q. | | Where can I send my resume? | A. | | You may submit your resume online through our Careers section. |
Q. | | Where is the hotel located? | A. | | Jumeirah Carlton Tower is located on Sloane Street, Knightsbridge, London. |
Q. | | What is the hotels address? | A. | | The postal address of the Jumeirah Carlton Tower is: On Cadogan Place, London SW1X 9PY. |
Q. | | Is the tap water safe for drinking? | A. | | Yes. |
Q. | | Does the hotel provide transport to and from the airport? | A. | | Yes this can be arranged upon request. Please contact the Concierge team for further information. |
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